Iguá Saneamento suspended, for an initial period of 60 days, the charging of the social tariff for water and sewage services in the cities in which the company operates. The exemption came into effect on April 1st and will only be offered to customers already enrolled in the program to date. Those who fall into this category will not need to pay their April and May bills, as long as water consumption does not exceed the maximum volume established by each concessionaire.
“If our customers have challenges, we will be together to help them overcome them. We have acted to prevent the coronavirus from advancing and, despite the uncertainties and doubts of the moment, we will continue to serve the population with water supply and sanitation. Additionally, we will look at our most vulnerable customers. At this time, we are also not suspending water supply due to non-payment for any of our customers, in accordance with requests from the city halls of the cities in which we operate”, says Gustavo Guimarães, president of Iguá Saneamento.
Know more: https://www.iguasa.com.br/noticias/igua-suspende-a-cobranca-da-tarifa-social
