After overcoming some commitments, Grupo Boticário challenged itself and established ambitious commitments in 2021 that encompass its direct operations and its value chain, and among them we committed ourselves to zeroing out the water balance of industrial water in our operations and reducing the volume of water by 50% extracted by our critical suppliers. From this, action plans were deployed that make up a robust roadmap and an annual goals monitoring system, making the water theme gain even more robustness within the company.